We build the capacity to apply practical, collaborative tools and methods to lead improvement, while providing support to address a specific area of need.

Your organisation, school, district, department, branch, team is unique. At QLA our approach is not prescriptive. We tailor our support to best meet the needs of your context and the challenges you face.

You develop the essential skills, knowledge and know-how to effect positive change in your area of need.

We work with you to create evidence-based solutions that address the root causes of your challenges and issues.

Our support can help you in many ways, including building capacity to:

Build a culture of continuous improvement

Involve key stakeholders in improving your organisation. Understand their needs and how well your organisation is meeting them.

Create shared purpose, vision and values.

Develop a shared understanding of your systems and processes. Create a foundation that enables meaningful conversations, the minimisation of risk and waste, and continual improvement.

Clarify roles, responsibilities and accountability.

Create meaningful, value-adding, project-based plans

Learn how to facilitate collaborative planning processes.

Conduct meaningful organisational reviews.

Involve key stakeholders. Build ownership.

Develop plans that deliver improved outcomes.

Use data to improve

Learn how to establish measures and use data effectively and efficiently to plan, track progress and continually improve.

Facilitate team-based improvement

Learn how to engage key stakeholders in project-based improvement.

Develop collaborative, sustainable solutions that are data driven and address root causes.

Improve engagement

Unlock intrinsic motivation. Give everyone a 'voice' within the organisation. Learn how to differentiate and personalise learning.


QLA is committed to ensuring our services meet your specific needs.

We collect data to ensure your satisfaction and the continual improvement of our learning and support processes.

We travel to, and provide support, at your site.

Contact QLA to discuss your needs and how we might support them.