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Improving Performance Seminar Series

Imre Hegedus Consulting together with Quality Learning Australia offer a unique two day Seminar Series: Improving Performance.

Contact us for more information.

Topics covered include:

• Improving Performance Overview
  
• A day in the life of a process
  
• Process Architecture Elements
  
• Process Ownership
  
• Process Flowcharting

All sessions are highly interactive and use methods and techniques you can apply immediately.

Industry Insights and Keynotes:

• Systemic and Systematic Organisational Performance Improvement
  
• Process Ownership - moving beyond the silos
  
• Systems and Processes - a school's experience

These sessions provide unique insights from Senior Executives and Leaders in their fields.

Your Seminar Leaders:

• Imre Hegedus (Imre Hegedus Consulting)
  
• Dr Jane Kovacs (Quality Learning Australia)
  
• Michael King (Quality Learning Australia)

Imre Hegedus Consulting and Quality Learning Australia, share their knowledge and experience.

Quality Fundamentals
Thought Leadership
Practice Leadership

The seminar "Systems and Processes" is the first in a series based on W. Edwards Deming's "System of Profound Knowledge" recognising that improved performance results from a deep understanding of four integrated concepts:

1. Systems and Processes
2. Data and Variation
3. Theory of Knowledge
4. Psychology

It is widely recognised that these four areas of knowledge provide a solid and proven framework to guide the continuous improvement efforts of any organisation.

The seminars are designed to be highly interactive sessions where participants will learn new methods and tools by actually applying them over the two days. There will be a mix of:

• presentations
  
• workshops
  
• Industry Keynotes (Finance, Government and Education sectors)
  
• a half-day process simulation exercise!

Based on Quality Improvement, Change and Process Management Principles, this Seminar will provide participants with new insights and improved practices.

This page updated 06-Jan-2011