Peter was an internationally renowned educator, author and consultant. He credits W. Edwards Deming, with whom he shared the stage from 1987 to 1993, with changing his life through his teachings. In the Leader’s Handbook, Scholtes takes Deming’s teachings, punctuates them with his own extensive experience of organisational change and development, and makes effective leadership accessible to everyone who currently leads, or aspires (and inspires) to lead.
This excellent guide is for leaders at every level of an organisation. Clearly written and easy to understand, Peter takes the reader from theory to practice in systems thinking - giving meaning, purpose, direction and focus to work, measurement and statistical thinking, the Plan-Do-Study-Act Improvement Cycle, and transforming performance through changing focus from extrinsic to intrinsic motivation.
Publisher: McGraw Hill, USA.
ISBN ISBN 0-07-058028-6 Soft Cover 416 Pages 234mm x 190mm.
B-LHB $65.00 inclusive of GST